Terms of Service
Last Updated: 7 April, 2024
Welcome to Novel Tech Solutions. These Terms of Service (“Terms”) govern your access to and use of our services, products, and website (“Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Introduction
Novel Tech Solutions (“we,” “us,” or “our”) is a South African-based company dedicated to providing innovative solutions for complex technological challenges across various industries, including industrial, agricultural, medical, IT, and automotive equipment.
2. Eligibility
By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using our Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms.
3. Services
We offer a range of technological solutions, including the design, development, and maintenance of equipment and software across several industries. Our commitment is to deliver efficient, creative, and reliable services with minimal downtime.
4. User Responsibilities
4.1 Account Registration: You may need to create an account to access certain Services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4.2 Accurate Information: You agree to provide accurate and complete information when creating an account and using our Services.
4.3 Compliance: You agree to use our Services in compliance with all applicable laws and regulations.
5. Payment and Fees
5.1 Pricing: The pricing for our Services will be provided to you before you commit to a purchase. All prices are in South African Rand (ZAR) unless otherwise stated.
5.2 Payment Terms: Payment terms will be agreed upon during the contract negotiation phase. Payments are due as specified on the invoice or contract.
5.3 Late Payments: Late payments may incur interest at the maximum rate permitted by law.
6. Intellectual Property
6.1 Ownership: All intellectual property rights in our Services, including but not limited to software, designs, and trademarks, are owned by Novel Tech Solutions or our licensors.
6.2 Licence: We grant you a limited, non-exclusive, non-transferable licence to use our Services for your internal business purposes.
6.3 Restrictions: You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.
7. Confidentiality
You agree to keep confidential any non-public information we provide to you about our business, technology, and services.
8. Warranties and Disclaimers
8.1 Warranty: We warrant that our Services will be provided in a professional and workmanlike manner.
8.2 Disclaimer: Except as expressly provided in these Terms, our Services are provided “as is” and “as available.” We disclaim all other warranties, express or implied, including any warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the maximum extent permitted by law, Novel Tech Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from
(a) your use or inability to use the Services;
(b) any unauthorised access to or use of our Services;
(c) any interruption or cessation of transmission to or from our Services;
(d) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our Services by any third party; or
(e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services.
10. Indemnification
You agree to indemnify, defend, and hold harmless Novel Tech Solutions, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
11. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, if you breach these Terms. Upon termination, your right to use the Services will cease immediately.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.
13. Changes to Terms
We may modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Services after such modifications will constitute your acknowledgment of the modified Terms and agreement to abide and be bound by them.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Email: info@noveltechsolutions.co.za
WhatsApp: +27 62 152 1497
Telephone: +27 10 016 6671
By using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. Thank you for choosing Novel Tech Solutions.