Website Privacy Policy
Last Updated: April 3, 2024
At Novel Tech Solutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
1. Information We Collect
We collect several types of information to provide and improve our services to you:
1.1 Personal Information: When you register on our site, place an order, subscribe to our newsletter, or fill out a form, we may collect personal information such as your name, email address, mailing address, phone number, and payment details.
1.2 Non-Personal Information: We may collect non-personal information about you whenever you interact with our site. This may include your browser type, operating system, the pages you visit on our site, the time and date of your visit, and other diagnostic data.
1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 To Provide and Maintain Our Services: To process transactions and deliver the products and services you request.
2.2 To Improve Our Services: To understand and analyse how you use our services and to enhance your experience.
2.3 To Communicate with You: To send you information, updates, and marketing communications, provided you have opted in to receive such communications.
2.4 To Personalise Your Experience: To customise your experience on our site according to your preferences and interests.
2.5 To Comply with Legal Obligations: To ensure compliance with applicable laws and regulations.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except as described below:
3.1 Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
3.2 Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Security of Your Information
We take the security of your information seriously and use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorised access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
5.1 Access: You have the right to request a copy of the personal information we hold about you.
5.2 Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
5.3 Deletion: You have the right to request that we delete your personal information, under certain conditions.
5.4 Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
5.5 Objection: You have the right to object to our processing of your personal information, under certain conditions.
5.6 Data Portability: You have the right to request that we transfer the data we have collected to another organisation or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
6. Third-Party Links
Our website may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@noveltechsolutions.co.za
WhatsApp: +27 62 152 1497
Telephone: +27 10 016 6671
By using our services, you acknowledge that you have read, understood, agreed to be bound by this Privacy Policy. Thank you for trusting Novel Tech Solutions with your information.